CAMPAIGN MANAGEMENT

(Manage Incoming Data)

Campaign Management allows you to manage large batches of work, whether the work is based on leads or a bordereau, through configuration, to ensure that you meet the needs of your business.

To look at just a single-use case, Campaign Management can be used together with its powerful case and workflow capabilities to process all your incoming data in a structured manner by assigning the work to a group of relevant employees in an agreed amount of time with the desired service level. It manages the amount of work flowing into the business according to set parameters. Just configure your campaign and let the MiDigitalStack do the heavy lifting for you. For each item in the campaign, a workflow will be created and driven through to completion – ensuring that work is done in a consistent manner.