Future-proof your business and enable it to thrive.
MIP is a leading global fintech that provides world-class technology solutions and software services to the umbrella of industries that exist within financial services- Healthcare, Risk & Insurance; Wealth Management; Employee Benefits and Lending, as well as the Business Process Outsourcing industry.
Unified view of customer
Omnichannel experience
Streamlined workflows
Process optimisation & automation
Legislative and regulation adherence
Effective policy administration
beneficiaries experience our technology daily
We support our clients in providing exceptional experiences to their customers, improving their employee productivity and driving their legislative and regulatory adherence through our best of breed Policy Administration System and Digital Engagement Platform. Collectively, our systems enable the entire customer life-cycle and cover everything from leads management; new business acquisition; policy administration; collections and payments; claims management, assessment & distribution and policy & customer servicing. We also offer advisory and outsourced development services for clients who may not need our system but wish to leverage our 35 years of expertise.
Policy Administration System
Our Policy Administration System has been customised to administer the array of products that exist within Healthcare, Risk & Insurance; Wealth Management; Employee Benefits and Lending, ensuring we cater for their individual nuances. It enables streamlined processes that adhere to legislative and compliance requirements enhancing your member experience and reducing your risk exposure
Digital Engagement Platform
Our Digital Engagement Platform merges the key capabilities of a CRM and an Engagement Platform to support businesses in enabling the entire customer life-cycle across sales and servicing. It provides you with a unified view of the customer, while optimising and automating repetitive processes, enabling your employees to focus on complex tasks that truly add value to your customer. We support you in driving workforce productivity while providing a differentiated employee and customer experience
Trusted by:
Johan Potgieter – MD Acravest
MIP is a reliable and innovative technology partner, that enables our business processes to continuously improve customer satisfaction. Changes in functionality to fit in with our needs takes place within a strict governance regime, providing peace of mind and system stability. Their solutions are tailored to our specific needs and challenges. MIP's support team is always responsive and helpful, and they constantly update and enhance their offering to meet the changing demands of the market. MIP is a great partner and we recommend them to anyone looking for a system provider that can deliver quality and value.
Sean Olfsen – COO Mcubed employee benefits
The use of the MIP system has allowed mCubed to continue providing our unique market offering in the Retirement Funds Industry. The MIP system is completely customisable, allowing mCubed to better the service provided to our clients without having to change our internal process and procedures. The system has enhanced our offering, not changing it to suite the system.
Mirinda Francis - Senior Accountant: Funds RandWater EB
MIP system has made it easy to administer our retirement fund. The integrated administration and financial solutions it offers has contributed to seamless administration.
Web functionality has provided efficiencies as processes can now be conducted even from the comfort of your “home office”. MIP Online for members had added much value to the member experience.
The Team’s excellent client service is much appreciated.
Mali Ndyoko - IT Manager: Old Mutual
Working with the MIP team has been fantastic. What sets the MIP team apart is how they react to technological problems when they occur. They always take issues seriously and solve them quickly, which has helped our business a lot.
I also appreciate how much time the team takes to understand our unique needs. We have a special business model, and they always find creative ways to support us. We're currently working on a big project together, and so far, the team's interaction has been exceptional, and I have no doubt that the project will be a success.
Awie de Swardt – Managing Director Futura
Our partnership with MIP spans the past ten years. The system’s features have allowed us to provide our customers with accurate and timely data resulting in improved customer satisfaction and trust. Together we have achieved remarkable milestones over almost a decade. MIP have strengthened our customer relations, ensuring exceptional service delivery and long-lasting client partnerships. Their exceptional service and commitment to customer relations have surpassed our expectations. We appreciate their prompt responses, clear communication, and personalised support, making us feel valued and confident in our partnership.
Case Study
• Genesis has been a client of MIP since 1997 as the longest standing client.
• Genesis is one of the clients that has perfected the art of self-administration using the MIP system.
• Genesis is one of the schemes with the highest reserves per member in South Africa.
• Genesis has managed to keep their subscription increases the lowest of all schemes in the last five years.
Case Study
• Umvuzo has been a client of MIP since 2004, they started with no members and grew their base to 91,500 beneficiaries in the past 20 years.
• Their staff count is one of the lowest using the MIP system capabilities
Case Study
• KeyHealth take-on done 10 years ago.
• The take-on was done with a clean audit with no findings.
• The scheme grew from strength to strength turning the reserves around.
• BPOMAS take-on done in 2023.
• The has been our most effective implementation done in only 5 months.
• This is currently the biggest individual scheme using the MIP systems.
Case Study
Started in 2014 as a new business in Medical Insurance and grew to over 52,500 beneficiaries to date.
The MIP Digital Business Engagement Platform provides system automation, gamification, mobile apps, and so much more! The Digital Business Engagement Platform empowers you to remove inefficiencies and enhance your customer experience. Designed with the needs of business in mind, the Digital Business Engagement Platform is a highly flexible and scalable component-based, service-oriented architecture.